Our culture is to operate ethically and with integrity. This applies to our customers, suppliers and employees. Our fees are transparent and we keep our services simple. We believe that our long-term success is best served by doing things the correct way. See our services page for an overview of what we do.
- Always work in the interest of the property and the residents.
- Communicate openly and clearly with residents.
- Respond to all queries and problems swiftly and correct any mistakes that might have been made quickly and without fuss.
- Handle service charge monies diligently.
- Be 100% transparent with our fees.
- Always be respectful to our customers, suppliers and staff.
- Operate ethically and with integrity and abide by the standards of RICS to whom we are members.